Customer Support
At SiS customer support is our priority. Our customers compliment us on the fact that they are able to pick up the phone and speak directly to a knowledgeable developer without the need to go through a ticketing process or first line support.
If you have a problem please telephone 0191 296 0872. Our standard support hours are Monday - Friday, 09:00 - 17:00. Out of hours support is provided and customers requiring this service will be provided with the out of hours contact number. Alternatively, you can email your support query to support@sis4it.com.
Support Contract
Having purchased a bespoke software application or website you have invested a significant amount of time and money in a solution to improve the efficiency of your business. A support contract is an insurance policy to protect your investment.
Read more about software support contracts.
