Support

Welcome to Customer Support

Here at SIS customer support is our priority. This section of our site provides support resources for potential new customers and facilities for existing customers.

If you have a problem please telephone 0191 2654299 and press option 2 for Support. Our standard support hours are Monday - Friday, 09:00 - 17:00. Out of hours support is provided and customers requiring this service will be provided with the out of hours contact number. Alternatively you can email your support query to support@sis4it.com.

 

Remote Support

We provide remote support to quickly identify and solve any problems you may have. To access our remote support you will need a session key from us, you can get this by calling 0191 2654299. Once you have your session key click the 'Remote Support' link below.

 

Software Support Contract

Why should I have a support contract?

Having purchased a bespoke software application or web site you have invested a significant amount of time and money in a solution to improve the efficiency of your business. A support contract is an insurance policy to protect your investment. Read more about SIS Support Contracts.

Services
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Web Site Development Ecommerce Solutions Software Development Database Solutions IT Consultancy Sage Integration Direct Debit Bureau
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Call us today to discuss your requirements:
0191 2654299
or email
info@sis4it.com
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News
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Testimonials
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Mike Wardle, Head of IT, Grainger Trust plc
"SIS delivered a high quality innovative solution for a major software development project encompassing online payment portals and systems integration...."
John Moralee, Director, Northern Housing Consortium
"Our experience of Select Information Systems has been very positive. With an excellent understanding of IT based solutions and a sound ability to inte..."
Neil McShane, Office Manager, A.V.Dawson
"A.V. Dawson required an automated stock application to allocate, despatch and invoice steel coils for the Nissan Production Lines. This mission critic..."
Andy Proud, Business Manager AGMA
"AGMA contacted SIS after the company employed to redevelop our website let us down. It was refreshing and reassuring to work with people that understa..."
Michael Kennedy, Director, LMR Recruitment
"We are overwhelmed with the professional and reliable way Select Information Systems have been of assistance to us. We have found their software to be..."
Sue Ross, Director, Accommodations UK
"Accommodations UK have utilised the services of Select Information Systems Ltd twice via Business Link, The service, finished product, advice and atte..."
Sarah Taylor , Director, Border Caravans
"Working with SIS was an absolute pleasure. The new system has had fantastic ROI and even with our limited IT knowledge we have found it really easy to..."
Simon Alderman, IT Director, Opera Group
"I am delighted with the swift and reliable support provided by SiS who are a key business partner. They have developed a complex multi-company-CMS bas..."
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